Privacy Policy
Last updated: [PLACEHOLDER: publish date]
This Privacy Policy explains how Stocktrading360 ("we", "us", "our") collects, uses, and protects information when you use stocktrading360.com and its related services (the "Service").
1. Information we collect
- Account information: name, email address, and a hashed password.
- Purchase information: plan purchased, billing interval, and payment status (we do not receive or store your card, UPI, or bank details — these are handled entirely by our payment processor, Razorpay).
- TradingView activation: the TradingView username you submit, used only to grant tool access.
- Support communications: anything you send us via the contact form or email.
- Basic technical data such as IP address and browser type, for security and fraud prevention.
2. How we use information
We use the information above to provide and secure the Service, process payments, activate the tools you've purchased, respond to support requests, and comply with legal obligations.
3. Payment processing
Payments are processed by Razorpay Software Private Limited. When you check out, your payment details are entered directly into Razorpay's secure hosted checkout — Stocktrading360 never receives or stores your full card, UPI, or bank account details. See Razorpay's Privacy Policy for details on how they handle payment data.
4. Data sharing
We do not sell your personal information. We share data only with service providers who help us run the Service (payment processing, email delivery, hosting) and only to the extent needed for them to perform that function, or where required by law.
5. Data retention
We retain account and purchase records for as long as your account is active and as needed to meet legal, tax, and accounting requirements. [PLACEHOLDER: confirm exact retention periods.]
6. Your rights
You can request access to, correction of, or deletion of your personal information by contacting us at [email protected]. [PLACEHOLDER: add region-specific rights, e.g. under India's DPDP Act or GDPR if you serve EU users.]
7. Cookies
We use essential cookies to keep you signed in and to keep the Service secure. [PLACEHOLDER: list any analytics/marketing cookies once added, and add a cookie-consent banner if required in your customers' jurisdictions.]
8. Grievance Officer
In accordance with the Information Technology Act, 2000 and rules made thereunder, the Grievance Officer is: [PLACEHOLDER: Name — required by Indian IT Rules if serving Indian consumers], reachable at [email protected].
9. Contact
Questions about this policy: [email protected], [PLACEHOLDER: Registered business address for legal/invoice pages].